Digital Referral
Increase Access, Reduce Wait Times, & Minimise Admin Tasks
A user can refer themselves through a form hosted by a case management system (e.g. iaptus or PCMS) on the service's website capturing the user demographics and information required to create a record.
An automated email referral is sent through the SilverCloud® platform within 30 minutes to the user.
The user goes through SilverCloud® sign-up process which may include questionnaires relevant to the minimum data set (MDS) and any risk exclusions.
Service accepts referral. The SilverCloud® platform flows data captured to the service's case management system.
The user can access SilverCloud® content while waiting for additional care.
Elevate your services by:
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Increasing access rates and patient reach
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Delivering on-demand access to programmes and reducing wait times
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Reducing admin and therapist demand
- Online patient management system referral forms require no manual input
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Information received enables informed decision making
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Tailoring setup based on Services acceptance criteria and risk management
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Helping manage priorities and workforce capacity
Ready to Invest in Your Organisation's Health?
What our customers
are saying
Testimonials
"Our admin team was taking up to 15 minutes to process referrals using the old pathway, now it takes less than 5 and we can manage them alongside the referrals that come in via our other routes."
Admin Lead,
DHC Talking Therapies