All patients/clients must:
- Be aged 18+
- Reside in the Republic of Ireland
- Have internet access
- Have good literacy and computer literacy skills
Clinically proven Cognitive Behavioural Therapy (CBT) programmes available to your patients for free.
The Health Service Executive (HSE) has partnered with SilverCloud® by Amwell® to provide your patients with 6-8 week guided online Cognitive Behavioural Therapy (CBT) programmes, accessible 24/7, from any device.
Public Sector Digital Transformation Awards
HealthTech Innovation of the Year Winners
National Healthtech Innovation Awards
Most Transformative Use of Information Technology Winners
Irish Healthcare Awards
Mental Health Initiative of the Year Highly Commended
A Message from Our HSE Stakeholders
A number of the key stakeholders from the Health Service Executive shares a deeper insight to the national service, with some core messages to their clinician peers.- Dr Aoife O’Sullivan (GP & ICGP HSE Primary Care Lead, Mental Health) shares an overview of SilverCloud; an evidence-based supported CBT service now available for patients in Ireland with mild-to-moderate levels of depression and anxiety.
- Dr. Aoife Kearney, Senior Clinical Psychologist (Primary Care Psychology) shares her perspective on embracing a new service like SilverCloud to the benefit of her patients.
- Fiona Ward (Director of Counselling, HSE National Counselling Service) shares how trust is built within the program, and how the clinician support role is crucial for identifying and responding to any risk issues.
- Derek Chambers (General Manager, Policy Implementation, HSE Mental Health Operations) describes the partnership between HSE and SilverCloud in more detail, noting that this service brings a unique approach in democratising access to mental health supports while also tackling long waiting lists for traditional services.
Clinical Governance & Risk Management
Hear from Dr. Corinne Pearson (Clinical Lead and Clinical Psychologist) as she describes the service’s clinical governance for all patients entering the service. You will hear about how your patients are supported by her team, ensuring all patients are not left at risk and can receive further intervention if needed.Dr. Aoife O’Sullivan shares how important it is for GPs to consider digital mental health interventions as an alternative to long waiting lists.
- The SilverCloud® platform is evidence-based and clinically validated with over 30,000 referrals in Ireland to date.
- It is available to your patients 24/7 and can be accessed easily from any device.
- SilverCloud® programmes are available to your patients for free, regardless of their medical card status.
- If you are a GP, a primary care psychologist, a primary care counsellor/therapist, or work as part of the national counselling service, a community mental health team or Jigsaw, you can refer your patients now by following the steps below:
Introduce your patient to the service:
We developed an informative landing page, designed to help you introduce SilverCloud® by Amwell® to you patients and guide them through our service experience.
Introduce your patient to the service:
We developed an informative landing page, designed to help you introduce SilverCloud® by Amwell® to you patients and guide them through our service experience.
Refer your patients securely via:
- Healthlink
- Healthmail to SilverCloud@healthmail.ie using your Healthmail, @hse.ie or @jigsaw.ie email address
- eReferral pathway coming soon
Always ensure to include the following details in your referral:
- Patient’s Full Name
- Patient’s Email Address
- Patient’s Date of Birth
Please note we will require GP details in case of risk escalation. Your referral must also include:
- GP Name
- GP Practice Address
- GP Phone Number
- GP Healthmail (Secure) Email Address
Refer your patients securely via:
- Healthlink
- Healthmail to SilverCloud@healthmail.ie using your Healthmail, @hse.ie or @jigsaw.ie email address
- eReferral pathway coming soon
Always ensure to include the following details in your referral:
- Patient’s Full Name
- Patient’s Email Address
- Patient’s Date of Birth
Please note we will require GP details in case of risk escalation. Your referral must also include:
- GP Name
- GP Practice Address
- GP Phone Number
- GP Healthmail (Secure) Email Address
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Once your referral is processed, our team will issue an email invitation to your patient, with a link to create an account on the SilverCloud platform. |
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Once your referral is processed, our team will issue an email invitation to your patient, with a link to create an account on the SilverCloud platform. |
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Once onboarded, your patient will be able to start using their programme. They will be assigned a Supporter, who will guide them through their journey by sending them weekly written reviews on their progress, via the platform. |
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Once onboarded, your patient will be able to start using their programme. They will be assigned a Supporter, who will guide them through their journey by sending them weekly written reviews on their progress, via the platform. |
Download HSE Report 2023
Download HSE Report 2022
Download Clinic Poster
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Download Clinician's Handbook
Download Clinical Leaflet
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By Phone
01-554 9639
Learn more about SilverCloud by booking an informational session for your team today.
Anxiety Programme
The Anxiety programme consists of 8 modules that contain content, tools, and activities to help people alleviate their psychological distress arising from anxiety-related symptomology. The programme has been developed to help users manage their feelings and the causes of them, ultimately offering a welcome space from anxiety.
Depression & Anxiety programme
This programme consists of 10 modules that contain content, tools and activities to help people alleviate their psychological distress arising from depression and anxiety-related symptomology. The programme aims to:
- Encourage the development of more flexible ways of thinking
- Increase awareness and understanding of emotions
- Increase activity and motivation in daily life
Depression Programme
The Depression programme consists of 8 modules that contain content, tools and activities to help people relieve their symptoms of depression. The programme aims to: Encourage the development of more flexible ways of thinking. Increase awareness and understanding of emotions. Increase activity and motivation in daily life.
Sleep Issues Programme
The Sleep Issues Programme targets sleep difficulties through CBT techniques, psychoeducation, and behavioral strategies, emphasizing healthy sleep habits, evening routines, and sleep/wake associations. It includes sleep restriction and progressive muscle relaxation but is not suitable for those with bipolar disorder, untreated sleep apnea, parasomnias, or seizure disorders.
Generalised Anxiety Disorder (GAD) Programme
The GAD programme consists of 8 modules that contain content, tools, and activities to help people relieve their symptoms of GAD by:
- Focusing on developing more flexible ways of thinking.
- Increasing awareness and understanding of emotions.
- Increasing understanding of the role of worry in GAD.
- Focusing on problem-solving strategies to cope more effectively with worry.
In today’s world making time to attend appointments can be challenging for people who may encounter financial and geographical barriers. Having access to online CBT at a time that suits the clients has led to immense improvement in the clients' wellbeing, relationships etc.
Following referral, access is quick and in a timely manner. The referrer will be notified of any risk assessed and when they have completed the programme. Feedback from clients who have completed the programme has been 100% positive, using words to describe the course as “amazing – fantastic” etc.
SilverCloud is well used in our service, and it works so well alongside our outreach programmes and outpatient service to assist with keeping clients in their own homes and de-escalating any distress endured.
Sandra McCrudden - Community Mental Health Nurse
The SilverCloud service has been a God send for my Practice! Having seamless access to high quality psychological support, free at the point of care and accessible at a time and place convenient for the patient is both remarkable and commendable. Feedback from patients has been very positive to date. I find it invaluable.
Dr. Deirdre McGonagle - General Practitioner
I have really enjoyed being with this team since the service was rolled out across Ireland in 2021. It's a very flexible kind of treatment for clients, which I like. Everyone on the team supports each other really well and there's great learning both from the client feedback and from my colleagues.
My favourite part about being a supporter is being there for someone through a really difficult time and seeing them learn new insights and skills is very rewarding. I often get direct messages from clients which is something I really enjoy.
Louise Bhandal - Supporter
It’s really meaningful work. There’s something about just logging in and seeing someone engaging. I might have seen someone share a message and they’ve taken something that they’ve learned from the programme, they’re applied to their day-to-day life and they’re noticing a difference. Because with depression and anxiety, it can feel so pervasive, it can feel so personal and like it’s going to last forever, and there is no way out.
So when they get that first glimpse of a possibility that it’s going to be better, that’s what it’s all for really. You are getting them started on their first step towards a better life, where they feel more comfortable in themselves and more confident in their abilities.
Aidan, Supporter
Mental Wellness Meets Street Art
Reflecting Ireland’s artistic culture and community, three Irish street artists will be painting murals depicting their artistic interpretation of mental wellbeing in Dublin, Cork and Galway. The art aims to brighten the streets and acts as a creative reminder to passers-by that mental health support is available via the SilverCloud® digital mental health platform.
